Every dent is different as
is every customer's needs and budget. To help us better serve you please
let us know if you're looking for quality that exceeds industry
standards or staying within a budget.
We are in the same complex as Harley Davidson of San Diego-Kearny Mesa - The Furniture Warehouse - Sandwich Stop Deli -AKW Medical Equipment and supplies -Eye Catcher Signs & Graphics, North of all the high-end car dealers on the West side of the 163 freeway and North end of Kearny Mesa Road. When you see the Mobile gas station at the red light go North until you see The Furniture Warehouse, on the corner of their building you will notice a sign that says Signa Cannon (the next complex is Cubic). Take a left and we are the second building on the corner across from the second dumpster. Typical shop hours are Monday to Friday from 10:30 am until 6 pm.It is suggested you call or text as hour are subject to change
Illegal Insurer steering is Big Business
You have the Right to choose The Dent Devils Repair Facility
What is steering?
Insurance Companies directing insured’s to or away from specific automobile repair facilities. It is illegal for any insurer, their claim handlers or adjusters tell you that you ‘must’ take your vehicle to ___ Body shop!
Do I have to use the specific repair facility that the insurer recommends?
No, you have the absolute right to use the repair facility of your choice.
What problems for vehicle owners does illegal insurer steering cause?
When the insurer has cost cutting as their primary objective quality, safety, and post-repair resale value may suffer. Shops that contract with insurer adhere to insurer mandates in exchange for continued ‘referrals’ (steering). These mandates ay restrict proper repair techniques, materials, and processes and may leave the repairer working to benefit the insurer, not the vehicle owner.
Have you been a victim of steering?
If you’ve ever been told (or sold on the idea) that you must use the insurance companies “Select” , “preferred” , “Recommended” or “direct” repair provider, then it is likely you were steered away from a body shop of your choice and that is illegal. You have the absolute right to get your repairs done at any Body Shop that you choose!
What are some common misleading statements an insurer or their representative might say if they are using illegal steering?
“It will take longer to get your car repaired”, “It will cost more if you choose your own shop”, or “You’ll have to pay the difference out of pocket.” (The Dent Devils repair shop will help negotiate the repair procedures and cost on your behalf, so that your vehicle is properly repaired.)
What if my insurer says “We won’t guarantee the work if you go to The Dent Devils”?
The insurer does not provide the warranty; each body shop warranties their own work.
How can a person avoid being illegally steered if involved in an accident?
The best way is to know your rights and be prepared. Decide on what body shop YOU want your car repaired at before you call your insurer (ask friends or family for a recommendation if you are not familiar with repairers in your area).
Then when you call to file a claim you tell the insurer what body shop you have chosen to repair your vehicle. If the insurer tries to convince you to use the insurers shop you can tell them that you are well aware of your right to choose your own repair facility, you have already made a choice, and steering is illegal.
The Dent Devils is happy to write a estimate, answer your questions and ensure safe and proper repairs to your vehicle. You are welcome to call anytime with questions about collision repairs.